New Relic - The Premier Observability and Monitoring Solution
August 08, 2021

New Relic - The Premier Observability and Monitoring Solution

Sharique Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

[New Relic] is the default Application Performance Monitoring and Observability solution for a set of newly launched product lines. The product line is a cloud-based application suite on Microsoft Azure using the Microservices architecture containerized and deployed using the Microsoft Azure Kubernetes Service. We have made use of practically all the services of New Relic starting from APM, Mobile Observability, Frontend to Scripted Browser and API, and so on.
  • Ease of integration with cloud platforms like Microsoft Azure.
  • Scripted Browser is a great feature.
  • Recent deep integration with Kubernetes is also really helpful.
  • The usability of New Relic Web console still can be improved.
  • New Relic should provide native python module for scripting.
  • Ability to publish and provide access to dashboards can be streamlined.
  • High Application Uptime due to great notification feature.
  • Increased end user satisfaction due to quick resolution of performance bottlenecks.
  • Increase developer productivity due to scripting options.
It has enabled a very robust application deployment wherein the SRE and DevOps team have a tab on the nerve of the whole product line.
This has enabled a great improvement in the overall efficiency and effectiveness of the overall deployments, which the team can do with confidence. Incident reporting and handling are also very streamlined.
New Relic definitely helped speed up cloud application development and deployments primarily due to its easier learning curve for the Engineering, DevOps, and SRE teams. Also, its enterprise licensing is very reasonable ensuring the costs are in check.
New Relic is the centerpiece of our monitoring and observability stack for the product line. It's scripting, automation, and overall flexibility have enabled the DevOps team to quickly get the desired results with fewer efforts. Also, the support from New Relic point of contact and the forums is excellent. Basically, it has supercharged the DevOps teams.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

Azure Kubernetes Service (AKS), PagerDuty, Docker
New Relic is very well suited for the modern application architecture where API and MicroServices takes the center stage.
It's very easy to identify and analyze performance bottlenecks. You can even compare API performance between a previous and the latest release and use strategies like Canary deployments. It can be setup along with PagerDuty as a great SRE toolset