New Relic - The Versatile Monitoring Tool.
November 05, 2022

New Relic - The Versatile Monitoring Tool.

Vishal Ranjan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

New Relic is being used in our Organization for monitoring everything literally. All our devices & instances, whether they are present in AWS, GCP, or On-premises, are being monitored in New relic. New Relic has helped in making sure that all aspects of an instance are being monitored, and whenever something goes wrong, New Relic sends out an alert over email or any chosen platform.

Pros

  • Wide variety of devices that can be added in monitoring.
  • Ease of use and user friendly GUI.
  • Ability to customize the monitoring parameters as per requirements.

Cons

  • Dependency on having to install agent on devices.
  • Incompatibility to add qumulo\Isilon storage devices.
  • Need to improve the ability to review the logs to perform event co-relation.
  • New Relic has helped in reducing a lot manual efforts.
  • Most of the monitoring and alerting has been automated.
  • Ability to add device one time and have it monitored as long as needed.
PRTG and Nagios are decent products themselves; however, when compared to New Relic, they fell short on all fronts. New Relic provided a wide variety of features that the other tools didn't provide. Adding\removing devices in New Relic was quite easy and can be done with a few clicks. It provided a lot of flexibility in terms of configuring what to monitor, when to monitor, and how much to monitor.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

SolarWinds Log Analyzer (LA), ServiceNow IT Service Management, Nagios XI
New Relic has been an integral part of suiting all our monitoring requirements. With New Relic, we have been able to monitor all the servers in our environment, which consist of both windows and Linux machines. New relic has been playing a very vital role in getting our AWS instances under monitoring as well for the likes of AWS FSx, S3, Storage gateway, etc. While there is a wide range of usability of New Relic, we do have a lot of on-prem storage devices that don't allow any external software to be installed; hence we are not able to use New relic for monitoring them.

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