Nimble worked for us!
February 12, 2021

Nimble worked for us!

Michael Haberkern | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Nimble

Nimble is being used as our primary and backup iSCSI SAN for the enterprise public safety and non-public safety departments. It has been in production since 2015. We have 2 CS3000 with 4 shelfs working with approximately 300tb of production data.
  • Nimble has yet to fail our enterprise yet
  • Nimble support is outstanding
  • Nimble web ui is easy to work with
  • Nimble has proactive insights and monitoring
  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
  • We have been able to keep them online past EOL \ EOS which has saved some money
  • If we were not going to go with HCI, we would have purchased again
I think they are neck in neck. Nimble might be cheaper and their customer support might be just a smidge better. I would be happy with both products.

Do you think Nimble delivers good value for the price?

Yes

Are you happy with Nimble's feature set?

Yes

Did Nimble live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nimble go as expected?

Yes

Would you buy Nimble again?

Yes

Nimble is very user friendly, once you've had some training. They all seem to direct you to HPE Infosight, which is almost what you would call a single pane of glass for all mgmt and reporting for HPE products.
We have had several tickets opened up automatically on our behalf. Nimble give you a tier 3 engineer from the get-go, so they usually resolve pretty fast. This is appreciated, because when stuff is down, the last thing you want is to have to start from step 1 again in troubleshooting.
I am not an HPE person, but I can see why they bought out Nimble. I think they have a better interface than DELL EMC Compellent. They are an enterprise appliance, but I dont think I would have them if we were lets say 5x larger company. Then you would need something like EMC datadomain

Nimble Feature Ratings

Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
9
Case management
9
Call center management
9
Help desk management
8
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
6
Pipeline visualization
7
Customizable reports
7
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Role-based user permissions
9
Single sign-on capability
9
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
Not Rated