Best app for CRM managemt
July 10, 2019

Best app for CRM managemt

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nimble

In my company, it is used by the IT department, we are coordinating programs and events as well as communication with the clients.
Its a major issue is searching contacts often fails. The mobile app is not worthy, but the desktop app is good

Pros

  • Easily access to to do list and agendas.
  • Send and track feature is amazing.
  • Group messaging feature is good.
  • Accessing contacts from mails.
  • Automatic upload of contacts from mails.
  • Act as a buddy partner who reminds everything.

Cons

  • Mobile application is too slow and not functioning as good as the web application.
  • Accessing contacts may fails and unwanted contacts showing top.
  • It's expensive.
  • Card capturing is not much good.
  • Decrease the level of misleading clients
  • Increase the client relationship bond
  • Time saver and easy to use
  • Tracking and updating meetings easily
Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption.
It's the best CRM app, it is helping me to track meetings, agendas and to do lists. It automatically updates the contacts from my mail so I can easily access anyone who contacted me. It is a time saver and anyone can use it easily.

Nimble Feature Ratings

8.4
Customer data management / contact management
9
Workflow management
9
Territory management
7
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
8
Quote & order management
9
Interaction tracking
8
Channel / partner relationship management
9
9.0
Case management
9
Call center management
9
Help desk management
9
8.5
Lead management
9
Email marketing
8
9.0
Task management
9
Billing and invoicing management
9
Reporting
9
8.3
Forecasting
9
Pipeline visualization
9
Customizable reports
7
7.0
Custom fields
7
Custom objects
7
Scripting environment
7
API for custom integration
7
8.0
Role-based user permissions
8
Single sign-on capability
8
7.5
Social data
7
Social engagement
8
6.0
Marketing automation
6
Compensation management
6
6.0
Mobile access
6

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