A Powerful, Cost-Effective CRM Solution for Small/Medium-Sized Businesses

While Nimble is a fantastic, cost-effective option for smaller businesses, it may begin to feel limited as your business and client base grow. Its interface is clean, simple, and relatively easy to navigate. Most of its features offer valuable metrics and insights, but some of them either don't update correctly or don't offer integrations that would make this a much more valuable product. Nimble is a solid interim choice for a business that is looking to improve its CRM, but isn't quite ready to drop the investment into Salesforce.

Nimble's support checks the boxes for when you encounter a problem. They are relatively friendly, have an acceptable response time, and even offer some offline features in case you are not able to contact support directly. However, it does lack the "personal touch" of a dedicated account representative or a more dedicated support team that comes with premium offerings of other similar services. Still - the current support is more than adequate for a small/medium size business' needs.

Nimble is suited for a small business that has a relatively small client base. However, as a company begins to grow, it may become apparent that Nimble does not scale well, especially when it comes to integrating seamlessly into other industry standard programs (QuickBooks, Trello, Proposify, etc.). Nevertheless, instead of taking the quantum leap into Salesforce, Nimble does serve as a great cost-effective alternative interim step for smaller businesses that still want a strong CRM.