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Starting at $15 per month
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Overview

What is Nimble?

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

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Recent Reviews

TrustRadius Insights

Nimble has proven to be invaluable for businesses in managing contacts and improving customer relationships. Users have praised its …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Customer data management / contact management (29)
    9.4
    94%
  • Integration with email client (e.g., Outlook or Gmail) (29)
    9.4
    94%
  • Custom fields (29)
    9.0
    90%
  • Task management (29)
    8.5
    85%
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Pricing

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Business

$19.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

Nimble CRM Demo

YouTube
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.5
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

8.2
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

8.7
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

8.2
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.9
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.3
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

8.4
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.8
Avg 7.2

Platform

8.3
Avg 7.5
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Product Details

What is Nimble?

Nimble is presented as a simple CRM for small business teams using Microsoft 365 or Google Workspace. It combines a CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights.


Nimble Competitors

Nimble Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

Nimble starts at $15.

Hearsay Social are common alternatives for Nimble.

Reviewers rate Customer data management / contact management and Integration with email client (e.g., Outlook or Gmail) highest, with a score of 9.4.

The most common users of Nimble are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(96)
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Attribute Ratings

Reviews

(1-19 of 19)
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Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Nimble uses a high-quality contact filtering system to segment customers. It has a simple interface and quality tools for sales, social media, and lead generation. Since its inception, our sales have increased, and clients are happier than before. Nimble allows us to be more productive. It tracks every email campaign, allowing us to create continuous comparative reports. Ideally, it would have better reporting and more storage.
Brandon Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The ease of use of this tool is really interesting. it is a really fantastic and reliable platform I have ever used. Moreover, Nimble has seamless integration with so many different tools like O365 portfolio and SaaS applications so that is another reason why I really like Nimble.
Paul Christophle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is easy to use platform which is giving friendly services. Nimble has an option of group message which is really good for tracking all types of emails. Also, Nimble is great when it comes to aggregating social profiles to add to a client’s record.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Nimble is a very convenient tool with the best customer relationship management solutions. We have been using it for almost a year and a half and from the beginning til till now, we have seen our progress and our relation[ships] with our clients being strengthen[ed]. It has all the important features necessary to make things right with clients. Moreover, its email marketing feature is also beneficial for us.
Score 9 out of 10
Vetted Review
Verified User
Nimble has become part of our business in a very short time and management of customer relations has gone to the next level because of its features like email marketing, contact management, Pipeline management, and activity management. I would love to see it improve its reports and increase its storage capacity.
Margaret turner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have been using this software for a very long time in my organization, it is very easy to use with having the interface created on a very advanced module. Designed with much-modernized UI and dashboard is very pleasing to use and to have the best experience on it. Integration with other soft wares is very much amazing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Maria Wiley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The strength of [Nimble's] usability is that it offers a simple concept that anyone can adapt to, and therefore does not require any previous experience in using CRM services to be able to engage in making sales or managing important customer data. [Nimble] has a high caliber contact filtering system, with which it is possible to delimit customer lists with very little information. Contacts can be shared to other lists, which means that their information can also be included in the case of working with sales funnels, creating a network based on specific contacts within each funnel, or maintaining similar funnels, with only a few differences. Nimble allows you to track each email campaign that is executed, so that the results obtained in each campaign are detectable at all times, and based on them create constant comparative reports.
Jason Kerley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Nimble's work methodology makes it a good option to be able to make continuous follow-ups of everything that happens in the sales processes we carry out. We recommend it to save time when contacting customers, regardless of the channel in question, since they can be interconnected at their complete convenience. Another reason to recommend Nimble is how innovative it is to track customers on and off our sales page.
Steve Slaughter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
It's so easy to pick up and start using. Minimized app switching. Lots of mobile capability which is hard for heavy CRMs. It's not heavy, it isn't built for managers. It's built so end users can pick it up and use extremely quickly and start building and deepening relationships without a lot of learning curve.
Zach Yokum | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
While Nimble is a fantastic, cost-effective option for smaller businesses, it may begin to feel limited as your business and client base grow. Its interface is clean, simple, and relatively easy to navigate. Most of its features offer valuable metrics and insights, but some of them either don't update correctly or don't offer integrations that would make this a much more valuable product. Nimble is a solid interim choice for a business that is looking to improve its CRM, but isn't quite ready to drop the investment into Salesforce.
February 12, 2021

Nimble worked for us!

Michael Haberkern | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Nimble is very user friendly, once you've had some training. They all seem to direct you to HPE Infosight, which is almost what you would call a single pane of glass for all mgmt and reporting for HPE products.
Chad Stewart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
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