NinjaCat: In-depth and Thorough Product Supported by a Great Customer Service Team!
Matthew Stewart | TrustRadius Reviewer
April 21, 2020

NinjaCat: In-depth and Thorough Product Supported by a Great Customer Service Team!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NinjaCat

We use NinjaCat to handle invoices, weekly reporting, data analysis, visualization, dashboards and more. NinjaCat is similar to excel in that it may not be the sleekest but there is no doubt that its customization can let you access almost any information you need. Countless times, NinjaCat has saved me hours by letting see data in Google Analytics that the platform makes nearly impossible to access.
  • Automated Report
  • Data Visualization
  • Customer Service
  • On-Boarding
  • Consistency with API Connections
  • Number of API Connections
  • Data Errors
  • It helped us monitor client conversions and profit.
  • We used live dashboards for clients to see their ad costs and profits in near-real time.
  • NinjaCat saves us hundreds of hours each week in reporting.
NinjaCat offers the best of both worlds. It will not break the bank, as these other platforms can run high prices for small businesses, but at the same time offers one of the most in-depth data insights. The biggest difference though is the support team at NinjaCat. They will help you design any template when it seems like it can't be done and are friendly and patient the entire time.
The platform is in-depth and thorough. The support team is amazing. The ability to do automations and data visualizations are fantastic. However, it does lack integrations fore taking data to the next step. Other platforms let you integrate Python and R scripts for organizing data or even forecasting. If NinjaCat were to add this, I think it would be a 10/10 and best product on the market.

Do you think NinjaCat delivers good value for the price?

Yes

Are you happy with NinjaCat's feature set?

Yes

Did NinjaCat live up to sales and marketing promises?

Yes

Did implementation of NinjaCat go as expected?

I wasn't involved with the implementation phase

Would you buy NinjaCat again?

Yes

NinjaCat has been great for getting clients quickly connected to popular advertising platforms like Snapchat, Facebook, and Google. It can blend data together easily to make overall data easy to access. The template designer is easy to use (though careful there is no auto save or undo button) and you can have a client ready report done easily with one of their premade templates or customize it for your needs.

The fact that I can build any metric or pull in about any information with the Google Sheet data feature makes the product far and away one of the best products I've had the pleasure of using.