NinjaOne allows our small IT team to manage a diverse company's resources!
September 25, 2023

NinjaOne allows our small IT team to manage a diverse company's resources!

Kurt Sholly | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • RMM
  • Endpoint Management
  • Patch Management
  • Remote Access
  • Backup

Overall Satisfaction with NinjaOne

NinjaOne is used internally as we have a very small IT team and remote workers. We are able to push out patches, remote monitoring, and various endpoint managment functions easily and efficiently.

Patch management is huge for us, especially since most users are seldomly in the offices and we have too many locations for two IT persons to cover.

We also use the Backup function to backup Windows laptops, again, since the users are not often in a location where a backup server is availalble.

  • Backups
  • Patch Management
  • Remote support
  • Monitoring and Alerting
  • Finding users/machines could be easier
  • Rather use an authenticator thank 2fa
  • When we went from 3 FTE in IT to 2, NinjaOne allowed us to automate tasks that allow us to survive with such a small staff.
When we went from 3 FTE in IT to 2, NinjaOne allowed us to automate tasks that allow us to survive with such a small staff. NinjaOne helps us to maintain a healthy fleet, backup important data remotely and to ensure that patches are patched an updates are executed. Not sure how we could possibly manage without this tool in our arsenal.
We use it for patch updates, monitoring and notifcation of any particular activities that we deep unsafe and it does also help us to manage our sparsely populated work force using our very small information technology department. Without NinjaOne, we would certainly have to hire another full time employee or employee a much more expensive remote management partner.
Patch managment automation and data backup automation have saved us countless hours.
NinjaOne is the easiest to deploy and most cost effective solution we could find.

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

Ninja One is amazing at getting a quick view of the status of machines, patch statuses, and general health of machines across our company. The ability and ease is phenominal and we could not survive without this in our arsenal.

NinjaOne Feature Ratings

Remote monitoring
10
Network device monitoring
8
Activity Monitoring
9
Patch Management
10
Policy-based automation
10