Best RMM on the market with a great Roadmap
September 25, 2023
Best RMM on the market with a great Roadmap

Score 10 out of 10
Vetted Review
Verified User
Modules Used
- RMM
- Endpoint Management
- Patch Management
- Remote Access
Overall Satisfaction with NinjaOne
We use NinjaOne to centrally manage our endpoints, enabling remote access, ensuring security through timely patches, and maintaining an inventory of all our devices. It provides a unified dashboard for managing devices across various locations, facilitates secure endpoint access, and keeps all systems updated to reduce vulnerabilities.
Additionally, NinjaOne offers real-time monitoring and alerts to prevent potential IT issues. Its inventory tool aids in tracking assets, validating software licenses, and aiding in procurement planning. Moreover, its reporting features help offer insights to our senior management about our IT infrastructure's status.
NinjaOne is crucial for our IT operations, allowing us to efficiently manage and secure our infrastructure while focusing on our core business objectives.
Additionally, NinjaOne offers real-time monitoring and alerts to prevent potential IT issues. Its inventory tool aids in tracking assets, validating software licenses, and aiding in procurement planning. Moreover, its reporting features help offer insights to our senior management about our IT infrastructure's status.
NinjaOne is crucial for our IT operations, allowing us to efficiently manage and secure our infrastructure while focusing on our core business objectives.
Pros
- Clean Dashboard
- Easy Learning Curve
- Many Features
Cons
- None I can think of
- Keeps our clients endpoints standardized
- Staff Likes using it
- Great for keeping an audit trail, running reports, etc
We are able to support our customers much faster. Running scripts, connecting in, having a powerful suite of features available has allowed the team to be nimble and get more support requests done.
It deploys all of our security software as well as alerting us once an endpoint isn't compliant according to the policy we set.
Everything from implementing our security software, time zones, application installations, admin password rotation, etc.
Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've worked with in the past.
Great account management. Great Product overall.
Great account management. Great Product overall.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes
Comments
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