NinjaOne - helps make remote management affordable!
March 19, 2024

NinjaOne - helps make remote management affordable!

Kurt Sholly, MISM | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • RMM
  • Endpoint Management
  • Patch Management
  • Remote Access
  • Backup

Overall Satisfaction with NinjaOne

Remote management of macs and windows machines. We have mostly all remote or hybrid workers and it is very difficult to connect with them in person, so NinjaOne helps us do so remotely.

We use NinjaOne to update patches, OS updates, and many applications remotely allowing us to keep our workforce on updated machines and allowing us to do so remotely.
  • Patches
  • Remote control
  • Updates
  • UI is a bit outdated
  • UI is somewhat clunky and hard to follow
  • UI can be very difficult to traverse unless you use it all of the time, it is not very intuitive.
  • Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
  • If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!
Remote access, security patching, OS updates, software installs, support tickets, etc...
Allows our IT team to manage users, monitor users and update users all via secure connections.
Patch management. Software installations.
NinjaOne has what it takes and is very cost effective for what it provides an IT team. We would not be able to do what we do without it.

Cost comparison wise, NinjaOne is the best option we found that has such a wide breadth of capabilities like it does.

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

Remote or hybrid workforce is perfect for using NinjaOne. Not as necessary if you are onsite with users at an office or other facility. Using NinjaOne to remotely control, update and monitor your user machines is a great option. If you were in a situation where you are all full time in the office, it might be less necessary, but would still be better to use NinjaOne

NinjaOne Feature Ratings

Remote monitoring
9
Network device monitoring
8
Activity Monitoring
7
Patch Management
9
Policy-based automation
8