Great RMM!
August 16, 2024
Great RMM!

Score 10 out of 10
Vetted Review
Verified User
Modules Used
- RMM
- Endpoint Management
- Patch Management
- Remote Access
- Ticketing
Overall Satisfaction with NinjaOne
We switched to NinjaOne to have our Helpdesk ticketing, MDM, and RMM all in one. We frequestly need to use NinjaOne for remote access to user computers for support. It is also great that we can manage all patching through Ninja.
Pros
- Remote Access
- MDM
- Ticketing
- OS and Software Patching
Cons
- mobile app could be more functional
- I can report on any aspect of our company endpoints performance metrics
With the ticketing and remote monitoring and access all in one platform, my life has been made much easier.
Patch management
Patching
- Action1 and Kaseya VSA
NinjaOne isn't the cheapest or the most expensive. However, it has the most functionality out of the other solutions that we looked at.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes

Comments
Please log in to join the conversation