Make patch management a thing of that past
March 13, 2025

Make patch management a thing of that past

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NinjaOne

We are using NinjaOne as our RMM and patch deployment software. It has made patching and security upkeep on our devices so much easier. The software that we were using before caused so many headaches that NinjaOne was able to come in a resolve. Deploying to our environment took no time what so ever and configuration was simple and to the point. I can honestly say I have my team come to me and let me know how much they enjoy using this vs what we had and that puts a smile on my face.

Pros

  • Patching
  • Remote Management of company assets
  • Ease of use
  • Monitoring
  • MDM

Cons

  • More application update support/ease of use
  • More VMware tools
  • Automated scheduled for their maintenance mode
  • Lowered our security score for out of date devices
  • Gives us a better image of what is happening with our machines in audits
  • Will save you hours of setting up a WSUS or other patch mgmt tools
NinjaOne has been able to turn our support time around to remote in on a machine 10 fold and our service desk team has done nothing but rave about how easy and great it is to use. This coupled with their patching automation and policy support, we have not had to worry about patching in a LONG time
We are using NinjaOne to patch, monitor and policy our workstations. We have not had to worry about making sure our machines get the latest patches in a awhile because NinjaOne just does it for us.
I have been able to automate patching, software updates, installs, and 3rd party software updates like dell command. I was spending and average 40 hours a month chasing down machines and begging people to turn on their computers, not anymore with NinjaOne. Now, if anything, its please make sure its on and plugged in and from there the machine is able to get its updates. Doesnt have to have someone logged in!
We came from Manage Engine and it is a night and day difference. I would never imagine going back after working with NinjaOne

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

NinjaOne is great with any company honestly. The more machines you have the more daunting the task can become when it comes to patch mgmt, but NinjaOne handles 1 or 1000 machines with ease. I was able to get this deployed out to my fleet within days and everything was up and running. Cant find that with any product these days

NinjaOne Feature Ratings

Remote monitoring
10
Network device monitoring
10
Activity Monitoring
10
Patch Management
10
Policy-based automation
10

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