Love this product
November 04, 2025
Love this product

Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Endpoint Management
- Patch Management
- Remote Access
- RMM
Overall Satisfaction with NinjaOne
When Furniture Mart purchased the company I used to work for, this was the one program I pushed hard to bring along and integrate into their systems. It allows all of our techs and admins to help our users maintain their systems across all 5 states. We also have gotten alot of use out of the scripting and ability to push updates at times that don't affect our users or customers. I would highly recommend this to anyone looking for a product to ease their IT workloads.
Pros
- remote access
- installing and updating apps
- allowing helpdesk to check system stats without logging into computer
- allowing helpdesk to see which services are running
Cons
- MDM is still pretty basic
- mobile app notifications for scripts and alerts
- faster response times
- proactive instead of reactive updates
- less stress on users and guests.
This has allowed us to manage all of our devices across our network with far fewer techs. Even with them spread out across 5 states, we can get the job done quickly and accurately. It also allows our remote techs to do their job from wherever they may be working from.
We use it for auditing the endpoints and servers to make sure they are up to day with patches and OS levels. We can also ensure that the programs used are all accepted by our IT staff.
We currently use it for patch management but are always looking at the features to see what we want to do next and what NinjaOne can provide.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes

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