Feedback For Success

Today we use the tool as a workflow solution for payment flow to external customers. The tool is used by all companies in the Brazilian division.
In the past we sent a document by mail to the client, the client signed and stamped the document and returned via mail to the company, today it follows the entire approval flow, both from the client and the manager via workflow at Nintex. In the old process it took us 45 days to pay our customers, today it takes us around 5 days. It was also a complicated process, because with the size of Brazil, the document was lost in the mail, so we had to issue a new document to get all due approvals again.
Today the Manager receives a link from the workflow to approve, he approves, the client receives the document to approve, and is sent to the accounts payable department.

Today I use it in the payment environment, flow of payment approvals from external customers.
We have a project to start all our customer and product masterdata within the tool, making since the registration request, following the registration approvals and uploading the information collected in our systems.
Also for employee reimbursement requests that Microsoft forms are used today.

I am not an IT person, for example, but as the tool is very complete and easy to use, I had the initiative to use the tool for the development of the company's Payment Payment Project.
People who use what I have developed, use it easily, without difficulty and I have also taught other people how to use the tool, and managed to develop their projects inside without much difficulty.
The crucial point that I believe you have to improve is in content on the internet, sponsoring youtuber to show the tool, answer questions, set up several cases.
Today there is very little content on the internet, and that ends up leaving the tool stuck, without it having all its potential.

We took advantage of the tool's ease, to develop some smart forms, where we gain efficiency and cost reduction in the company. Because it is an easy-to-use tool and without the need for lines of programming code, we have a low level of resource, which is already sufficient to serve the tool. We do not need a specialized programming workforce to develop our requests.

Although it is an easily accessible tool, the biggest difficulty was in tutorials, as in Brazil, there is not much content explaining, we had a little difficulty at the beginning to understand how the tool works, but today with explanations of a short time, we managed to train someone to develop some things on Nintex.

It wouldn't change, I think I was true to my feelings and observations.