Item: Nintex Process Platform
Rating: 6
Author: Damien Dolan

Use Cases and Deployment Scope

We did use Nintex Workflow to automate data entry or user requests made to different departments inside the company. It was being used by the whole corporation, while not prolific in use, at its height almost all departments used at least one workflow created inside the Nintex platform. The business problems it addressed were basically standardizing communication when working with a business practice or procedure that needed consistency and had to follow a chain of command.

Pros and Cons

The interface and GUI are top notch and well designed. They make it easy to visualize the workflow.
The verbiage and help section of Nintex Workflow make creating what you need very easy to read and understand.
The community and forums are terrific and very responsive. You often get answers from people who work at Nintex.

Integration with other systems is poor at best.
The limitation of the processes they have in place. An example is a function that will execute a SQL statement will only return a max of 500 records last I used it.
Issues with the designer and sometimes their servers seem to be laggy. It is hosted so you are relying on Nintex for some performance overhead.

Return on Investment

It allowed the company I worked for to create and get up and running with workflows very quickly due to its straightforward GUI.
The ROI in my opinion isn't great. There are cheaper alternatives out there.
Low Code solution allows more ambitious non technical people to jump in and create their own workflows.

Alternatives Considered

We selected Nintex Workflow because it seemed to be the best and most popular at the time. But after awhile we saw that Microsoft Flow better suited our needs. Its large selection of connectors that allows integration with other services(DocuSign, Gmail, SalesForce) and it's ability to handle large datasets and allow direct integration with platforms like Azure made it a much better solution in our case. Outside of those two I am really not sure any other solution offers anything close to the functionality they have.

Other Software Used

PowerApps, Azure SQL Database, Visual Studio Test Professional, Wunderlist, TweetDeck

Likelihood to Recommend

A scenario where Nintex is suited well would be using it for a workflow where emails and signatures/approvals are needed. It makes sending customized emails and formatting them easy, also working with small datasets. Also creating documents inside Nintex Workflow is by far and away the best I have seen. Working with large datasets to evaluate conditions or integrating with outside systems to gather information is where Nintex starts to fall apart. More complicated workflows also seem to crack under their own weight inside Nintex workflow.

Limitations Aside Its A-OK

Software Version

Overall Satisfaction with Nintex Workflow Platform