Reliable idp and IAM application
February 04, 2025

Reliable idp and IAM application

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Okta Customer Identity Cloud
  • Okta Workforce Identity Cloud

Overall Satisfaction with Okta

We use Okta for account provisioning and our main SSO/Identity provider. It helps greatly with onboarding birthright access. Our IAM was greatly improved once we had Okta up and running.

Pros

  • IAM
  • SSO
  • Account Provisioning

Cons

  • User experience
  • Better knowledge base articles
  • Improve on integration partners
  • Improved security posture
  • Automated IT tasks
  • Better authentication
Yes, we benefited greatly from Okta. We were able to leverage Okta for Azure and AWS in our environment. While the app integrations they have for SaaS is large I do wish there were some others available in their library. This is could be an issue of the application author and not Okta though.
Yes, during our implementation process Okta was very easy to work with. We had training provided with our quote as well. This benefits the team if there are admins who have not experienced an identity provider before. The whole purchasing and implementation process was a wonderful experience.
Okta having a 99.99% uptime is extremely important for both our internal and external clients. It has provided a great service to maintain our current and future customers along with being able to promote a more secure self service option.
Okta provides a better user experience and a portal to make things simple not only for the admins but also the customers. Compared to Entra and Duo Okta is light years ahead in innovation and user experience.

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

Yes

Did implementation of Okta go as expected?

Yes

Would you buy Okta again?

Yes

Okta is well suited if you have an environment where you need to leverage IAM smoothly, and want to automate user account management. If you have a lot of users Okta can help save your IT team a lot of time.

If you are a smaller company it can be helpful still but it might not have a great ROI.

Okta Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
9
Password Management
7
Account Provisioning and De-provisioning
7
ID Management Workflow Automation
8
ID Risk Management
8

Comments

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