Item: Omnisend
Rating: 10
Author: Maria Britze

Overall Satisfaction with Omnisend

Use Cases and Deployment Scope

I work as a freelance email marketing partner and have moved my clients from Klaviyo to Omnisend. The team is INCREDIBLY helpful, supportive, active and technically up to date. I've never experienced customer service as responsive as Omnisend's. Plus lots of content and webinars to improve your skills and become a better marketer. I highly recommend!

Pros and Cons

Pros

Customer Service
Learning Resources
Responsive

Return on Investment

They're the most affordable quality ESP out there

Usability

I havn't found a better tool

Alternatives Considered

Klaviyo, Brevo and Intuit Mailchimp

Better pricing, better customer service

Key Insights

Do you think Omnisend delivers good value for the price?

Yes

Are you happy with Omnisend's feature set?

Yes

Did Omnisend live up to sales and marketing promises?

Yes

Did implementation of Omnisend go as expected?

Yes

Would you buy Omnisend again?

Yes

Other Software Used

Klaviyo, Intuit Mailchimp, Brevo

Likelihood to Recommend

All things e-commerce (email marketing and sms)

Omnisend Feature Ratings

Comments

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Matija From Omnisend
commented 8 months ago
Moving clients over, recommending us, and calling out our support team as the most responsive you’ve experienced? That’s some serious praise — and we’re beyond grateful! 🙌 We're so glad you’re finding value not just in the platform, but in the content and community that come with it. Affordable, high-quality, and here for marketers like you — thanks for putting your trust in Omnisend!

Excellent