From Novice to Webinerd! ON24 is the way to go!
Updated February 17, 2022

From Novice to Webinerd! ON24 is the way to go!

Maureen C. McInerney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use ON24 as our platform to host our webcasts. It's used by most of our departments. We also use this for lead lists.

Pros

  • ON24 is easy to use.
  • We're teaching users how to use all offerings with the training and cheat sheets available.
  • Good response rate from reps.
  • An intuitive platform.

Cons

  • Not being able to switch from Simulive to Live: having to create a new webcast messes up registration if a partner decides to do a pre-record.
  • The delay between the Producer platform vs. Live: often we don't see the glitch on the audience side, but the producer side will not move sometimes.
  • Archiving faster.
  • New business pipeline leads.
  • Increased customer engagement.
  • Highly trained employees are producing webcasts.
  • We've seen repeat customers based on satisfaction with our webcasts.
In my experience, most, if not all of our departments have used On24 so the scalability of that aspect is a 10. When it comes to adding or removing licenses, that is above my pay grade so I wouldn't be able to speak to that. We have continued to explore our online experience initiatives so the scale is improving.
I have found ON24 to be the most reliable, easy to use, and intuitive platform. It's great to have cheat sheets and tools to send to my presenters who may have never used ON24 before that day. Other platforms are confusing or have too many steps involved. ON24 makes it easy to use, even for the most beginner user.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

The main part of my job is to create, market, and produce webcasts, so I'm always in ON24. As far as my job, it's extremely well suited. However, it may be less appropriate when selling a webcast. Our partners assume we are the best of the best, which is why I'm always striving to learn more about ON24 and its useful tools.

ON24 Feature Ratings

Virtual Event ()
Not Rated
8.0
Audience polling
10
Q&A
6
10.0
Branding options
10
Integration to Marketing Automation
10
9.0
Participant roles & permissions
9
Confidential attendee list
9
8.0
Calendar integration
8
Record meetings / events
8
Slideshows
8
Event registration
8
Mobile Capabilities ()
Not Rated

ON24 and Communications During a Pandemic

ON24 Reliability

Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process.
The importance of reliability is HIGH. I have not seen any issues with ON24 when it comes to reliability. There have been small glitches from using Internet Explorer (on the presenter side), however, that would be user error. I'm very happy with the reliability ON24 has given us in my two years here.

Comments

More Reviews of ON24

  1. Home
  2. Event Management Software
  3. ON24 Reviews
  4. User Review of ON24