Overall Satisfaction with ON24
We use ON24 as our platform to host our webcasts. It's used by most of our departments. We also use this for lead lists.
- ON24 is easy to use.
- We're teaching users how to use all offerings with the training and cheat sheets available.
- Good response rate from reps.
- An intuitive platform.
- Not being able to switch from Simulive to Live: having to create a new webcast messes up registration if a partner decides to do a pre-record.
- The delay between the Producer platform vs. Live: often we don't see the glitch on the audience side, but the producer side will not move sometimes.
- Archiving faster.
- New business pipeline leads.
- Increased customer engagement.
- Highly trained employees are producing webcasts.
- We've seen repeat customers based on satisfaction with our webcasts.
- Conduct lead scoring
- Track registration and attendance
- Enable sales follow-up
- Identify and track top-engaged accounts
On24 has given us the ability to continue to reach our audiences without interruption from COVID-19. As we have all seen in-person events have significantly declined, but the ability to continue to reach people in a virtual way has proven successful and lead to continued sales. We don't have to physically be in the office to create and host our webcasts as with our audience members. Without ON24 we would not have been able to continue our success.
I have found ON24 to be the most reliable, easy to use, and intuitive platform. It's great to have cheat sheets and tools to send to my presenters who may have never used ON24 before that day. Other platforms are confusing or have too many steps involved. ON24 makes it easy to use, even for the most beginner user.
Do you think ON24 delivers good value for the price?
Yes
Are you happy with ON24's feature set?
Yes
Did ON24 live up to sales and marketing promises?
Yes
Did implementation of ON24 go as expected?
Yes
Would you buy ON24 again?
Yes
We are already integrated -- we use HubSpot.
- Internal communications
- Lead generation
- Training
ON24 Feature Ratings
ON24 and Communications During a Pandemic
- Internal communications
- Lead generation
- Product Marketing
- Other