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ON24 - a great webinar experience!
March 03, 2022

ON24 - a great webinar experience!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 is our primary webinar platform that we use to deliver webinars to our customers and prospects. These webinars can be through leadership or product focused and are typically between 30 minutes to 1 hour in length. We build the webinar from scratch in ON24 and it integrates with our other internal software/systems internally.
  • Great user experience - customisable user console is great
  • Easy to use - new team members/presenters get up to speed with it very quickly
  • Interactivity is great - polls and surveys
  • Archiving on demand takes a long time
  • Doesn't facilitate two-way discussion
  • Different registration page options would be useful
  • Lead generation
  • Integrate with CRM/marketing automation software
  • Conduct lead scoring
  • Track registration and attendance
The pandemic has caused in person events to go virtual, and increased the number of webinars we've been running. ON24 was able to support us with running multiple webinars at the same time which has been key in the EMEA region as we've built up the number of webinars we've done. We're also using it for virtual events in future.
We've not experienced any issues with scaling across EMEA, where we have seven people using the tool.
In my experience, ON24 is the most user friendly webinar tool. It is easy to set up and run webinars, whilst also providing an excellent customer experience.

Do you think ON24 delivers good value for the price?

Not sure

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

I wasn't involved with the implementation phase

Would you buy ON24 again?

Yes

ON24 has been my favourite webinar tool, and I've used many over the years. It delivers a great customer experience as the UI is user-friendly and it's very interactive with polls/surveys. The console builder makes it extremely easy to set up and run webinars, and it's been easy for new team members to begin using it. We've found support to be quick and responsive when needed too.