Helped raise more than ever for our signature event
Updated October 16, 2025
Helped raise more than ever for our signature event
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with OneCause
We use OneCause for all of our special events in regards to silent and live auctions, selling of tickets, sponsorships, and donations. OnceCause is one of the only companies that were willing to provide staff at our 500 person event -- which is very important to us.
Pros
- Staffing at large events
- Live help desk
Cons
- search functions within the site would be helpful
- ability to customize the site more
- Greater event support which allows the staff to focus on our donors
We selected OneCause for the sole reason that they were willing to provide OneCause staff at our 500 in-person event
Do you think OneCause delivers good value for the price?
Yes
Are you happy with OneCause's feature set?
No
Did OneCause live up to sales and marketing promises?
Yes
Did implementation of OneCause go as expected?
Yes
Would you buy OneCause again?
Yes
Using OneCause
5 - The following 5 positions use OneCause:
Marketing
Event Coordinator
Director of Development
Business Administrator
CEO
Marketing
Event Coordinator
Director of Development
Business Administrator
CEO
3 - The types of people needed are ones who are tech-savvy and love to analyze numbers.
- We use it for our large gala.
- We use it to see who we want to cultivate as ongoing donors.
- We use it for silent auction for people that are not attending our events.
- We have used it for voting for teams that compete in our large fundraiser.
- We could use it for our golf outing. We have not used it in the past for this.
OneCause Support
| Pros | Cons |
|---|---|
Knowledgeable team Immediate help available Support understands my problem Quick Initial Response | Slow Resolution Escalation required |
We did not, as we used the classic system in the past.
Yes - No, it took weeks
OneCause provided us with an Event Manager that is incredible. Debra always goes above and beyond to make sure we have a successful event.
Using OneCause
| Pros | Cons |
|---|---|
Like to use Technical support not required Well integrated Convenient | Difficult to use Inconsistent Lots to learn |
- Adding auction items
- Selling Sponsorships
- Sending tickets to couples -- never have both email
- Refunding someone
Yes - It seems to work well
Comments
Please log in to join the conversation