Item: OneCause
Rating: 8
Author: Verified User

Overall Satisfaction with OneCause

Use Cases and Deployment Scope

We use OneCause for all of our special events in regards to silent and live auctions, selling of tickets, sponsorships, and donations. OnceCause is one of the only companies that were willing to provide staff at our 500 person event -- which is very important to us.

Pros and Cons

Pros

Staffing at large events
Live help desk

Cons

search functions within the site would be helpful
ability to customize the site more

Return on Investment

Greater event support which allows the staff to focus on our donors

Usability

Is difficult to assign a table to 8n true guests without someone getting the credit for the table

Support Rating

Support is very responsive!

Alternatives Considered

GiveSmart

We selected OneCause for the sole reason that they were willing to provide OneCause staff at our 500 in-person event

Key Insights

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

Likelihood to Recommend

We are unique in that we allow sponsorships to count as votes for teams that raise money for us -- it is not user-friendly for this function. It also does not allow you to sell a table to a company and then tie that table to someone else if it is gifted.

Comments

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Maggie Cavanaugh
(Vendor Representative) commented 3 years ago
Thank you for taking the time to provide insightful feedback. We appreciate your input as we continuously make enhancements to our software. So glad to be partnered with your organization.

Helped raise more than ever for our signature event