OneCause is 2nd to None!
OneCause has all the tools for the best fundraising platform for our non-profit! It is user-friendly and donor-friendly with incredible …
Overview
What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or…
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What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large…
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For the latest information on pricing, visithttps://www.onecause.com/solutions/plan…
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What is OneCause?
OneCause creates fundraising software that helps nonprofits engage donors and raise more money. To date, OneCause states their fundraising software has enabled 11,000 cause-driven organizations to raise more than $6.5B through more than 60,000 fundraising events and campaigns.
For more information and resources to guide fundraising efforts, visit www.onecause.com.
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OneCause Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada |
| Supported Languages | English |
Frequently Asked Questions
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.
Reviewers rate Support Rating and Implementation Rating highest, with a score of 9.7.
The most common users of OneCause are from Small Businesses (1-50 employees).
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Reviews
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February 27, 2024
OneCause Success
We use OneCause as our p2p fundraising platform for our special events and initiatives. It is very user-friendly, and we have had a wonderful response from our constituents that say it is much easier to raise money than with our previous platform.
- Facebook integration
- Simplifies the registration process
- Staff can create campaigns on their own easily
- Their support staff is incredible
- Adding an umbrella function for corporations with multiple departments participating in events or multiple locations, so all of their fundraisings can show a grand total and how much each individual group has raised.
- Fundraising tripled for our spring event
- Creation of new campaigns takes a few hours
- The text to thank feature allows users to respond in real time
Our previous platform was Engaging Networks, and it was not user-friendly, it did not have many features, and it did not meet the needs of our participants. Finding a new platform for our p2p efforts was one of my first priorities, and we tested OneCause, Classy, and DonorDrive. OneCause was the best product for our organization and for our growth plan over the next 3-5 years.
7
They are part of the Development, IT, Finance, and Mar/Com teams.
2
I'm the primary user of OneCause and my colleague assists. We are in the Development Dept.
- Fundraising
- Customer Service
- Donor and Supporter Recognition
- It has increased our fundraising substantially because it meets our supporters where they are at
- The text to donate or thank feature makes fundraising super simple for supporters who are not tech savvy
- The social media integration makes reaching a wider audience for donations so much easier and streamlined
- If we add a Gala component to one of our events, we can use their hybrid system and silent auction features.
Yes
It replaced Engaging Networks P2P function and we replaced it because EN is not a great fundraising option. It doesn't have the same features or upgrades that the majority of P2P software offers.
- Integration with Other Systems
- Ease of Use
Making fundraising easy for our supporters is key to raising more money.
I don't beleive we would change anything. We tested 5 different options and then narrowed it down to two and selected the best software to meet our needs and help us grow.
- Implemented in-house
No
Change management was minimal
We really didn't have to worry much about change management. The switch was easy and finance and IT really didn't have to do much to integrate items on their end. We are also an organization with less than 30 people.
- None that I can recall
No, we did not purchase premium support. We use the normal support option and their team is very responsive even during the pandemic.
We created an event that was outside of the standard templates within the system, so Ben was able to create a wonderful workaround option to meet our needs while also keeping up the high standards we love from OneCause. He also send videos to walk us through where to make changes on the backend and tips for working with the html code sections.
- Creating a new campaign
- Setting up the Salesforce and Facebook integrations
- Adding photos, videos, and documents for downloadable use
- I haven't found anything yet, sometimes my donations report disappears, but it takes two seconds to recreate it
Yes
It works seamlessly. Everytime you save content you are editing, you can pull it up on a mobile device to see exactly what the user is seeing.
February 27, 2024
Customer Service Star
Two of our committees use OneCause for fundraising auctions -- we've used it for 13 auctions to date, including a few virtual actions during COVID. The auction software we used prior to OneCause did not offer mobile bidding, which is an expectation for auction fundraisers in our area and has been well-received by our auction attendees.
- Customer service is outstanding.
- The software is easy to use by those setting up the auction.
- The software the bidders see on their devices is user friendly.
- [Redacted] sent an email on 10.21.2020 both the Mobile Bidding solution and the Virtual Event Center for a special price. I responded that I was interested but was never contacted.
- When we resigned our contract for our 4th year of service, I got an introductory message like we were new customers. I sent an email to [redacted] to make sure everything is in order and never heard back
- I wish the credit card swipers had connection options and worked with non-Apple products -- usb-c, lightning, usb, etc.
- It's hard to compare outcomes from year to year because auction items and number of guests vary but we feel strongly that OneCause has improved our bottom line.
We selected OneCause because of the ease of use for us and our auction goers, the competitive price, and the references we got from other Jr leagues. We liked that OneCause would provide staff for our first auction, giving us peace of mind, but we also like that we could do it yourself from there on out.
6
We are a non-profit whose members rotate volunteer positions every year, so each year a new set of auction team volunteers must learn OneCause for each of our yearly auctions. The volunteers that serve on the auction committes come from all different professions and backgrounds. Most have never used auction software before.
1
We have one staff member who supports OneCause on an on-going basis. This person is helpful for continuity of information from year to year. She trains the volunteers that come and go each year.
- Christmas market silent auction
- Food festival silent auction
- Text 2 Pay for various events
- We put a QR code on signage that links to Text 2 Pay.
- None come to mind
No
- Ease of Use
The most important factor in our decision to purchase OneCause was ease of use, both for us and our bidders. We want to bidding to be fun and easy for our donors. Once they get signed up, most are self-sufficient and enjoy the bidding process. It needs to be straightforward for us to set up on the backend, too, which it is.
I wouldn't change anything.
- Implemented in-house
No
Change management was minimal
- Setting up the payment credentials
I don't believe we have premium support. We hired OneCause to attend in person at our first auction using the OneCause software to have a model to follow and learn from the experts. After that, we felt confident enough to run events ourselves and it's worked out fine. Our volunteers are typically able to run the events themselves with no problems.
No
One example of exceptional support is when a bidder claimed she hadn't gotten an outbid notice and was upset when she didn't win. A support rep was able to look at outgoing text messages in order to verify her claim.
- Uploading items
- Processing payments
- Adding new users
- Finding the right report
- The scoreboard isn't cumbersome to set up, but it's cumbersome to view. It could be more attractive and easier to read.
Yes
The mobile interface is the main reason we selected OneCause for our auction software. It provides donors a fun and interactive way to bid on our auctions. It is intuitive to use. It relies on wifi or cellular connectivity, which can be problematic in some settings, but we've only encountered a handful of problems over the years.