Great for SSO but bad for user provisioning.
June 05, 2018

Great for SSO but bad for user provisioning.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneLogin

OneLogin is being used within the entire organization. The main purpose is to bolster our Identity Management solution by allowing easy integration and user provisioning with the products the organization uses. We also use features such as the self-service portal for a password reset and to enforce password policies. The main business problem we wanted to solve was users having to remember too many passwords due to the number of systems we are using and also to ensure consistent permissions across all systems.
  • OneLogin handles SAML very well.
  • OneLogin has a lot of integrations
  • OneLogin has a great app portal.
  • The user provisioning doesn't always work, which can be quite frustrating.
  • Some of the integrations don't work that well.
  • We've had a hard time getting technical support to help us.
  • OneLogin has reduced the cost per integration with about 40% for application requiring SSO.
  • OneLogin has unfortunately not been able to handle user provisioning well, making us having to pay for two systems at once.
We chose OneLogin due to its many integrations, superior brand name, and an extremely competitive price point. We did not evaluate the other solutions beyond the superficial.
OneLogin would be well suited for an IT shop which primary requires SSO and MFA and also who requires a one-stop portal for its users. OneLogin also works well for a mixed Windows/MacOSX environment. IT shops dependent on user provisioning may want to steer of this solution. If you require a very feature rich solution with many integrations for SSO, then OneLogin may be the right solution for you.