OneSource Virtual - Client Service at its Best
December 01, 2021
OneSource Virtual - Client Service at its Best

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with OneSource Virtual
We utilize OneSource Virtual with our payroll processing, tax remittances, and reporting mechanisms to the applicable US tax jurisdictions.
Pros
- Assistance with addressing tax authority notices
- Processing and remitting payroll to both employees and tax jurisdictions
- Customer service is quick and reliable
Cons
- The reporting functionality of the CARES ACT deferrals is a bit confusing
Do you think OneSource Virtual delivers good value for the price?
Yes
Are you happy with OneSource Virtual's feature set?
Yes
Did OneSource Virtual live up to sales and marketing promises?
Yes
Did implementation of OneSource Virtual go as expected?
Yes
Would you buy OneSource Virtual again?
Yes
- Our payroll team is small and OneSource Virtual allows us to process timely and accurately despite a small team
- OneSource Virtual provides us quarterly updates which allow us to report back to upper management on the status and effectiveness of the US payroll
We feel that we receive a much better "bang for our buck" with OneSource Virtual. They provide flexibility that we do not believe we would receive from the other vendor.
Comments
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