Overall Satisfaction with OnPay
We use OnPay for all of our payroll needs. We are a small nonprofit with approximately 15 employees. No large needs but for a small npo we save money by using OnPay. I recommend OnPay to other small npo's because it is easy to use and has a simple interface.
- Cost is low compared to larger companies.
- Simplicity of interface.
- Ease of use for employees.
- Customer service.
- IT support.
- Speaking to a live person.
- Annual savings on payroll costs.
- Being able to process payroll quick and easy.
- Employees have access to update their file.
OnPay is more cost-effective and definitely much easier to use. The login process is much better and easier for the manager and employee. Processing payroll is also easier and more user-friendly. All around a better bang for your buck. This is the opposite of "you get what you paid for."
Do you think OnPay delivers good value for the price?
Are you happy with OnPay's feature set?
Did OnPay live up to sales and marketing promises?
Did implementation of OnPay go as expected?
Would you buy OnPay again?
OnPay is perfect for the small organization who is budget conscience but doesn't want to give up a serious system for payroll. The ease of use of the interface makes it even better. It was not complicated to set up and work with. I would say OnPay needs to work on the customer service when you need support. Being able to speak to a live person is a challenge.