Outreach Overview
Overall Satisfaction with Outreach
Outreach is predominantly used by our sales department to manage prospect clients through the sales cycle. It ensures we make regular contact while working a prospect and also allows us to automate emails saving a ton of time.
Pros
- Automation of reoccurring emails
- Tracking of prospects right through the sales process
- Ease of use and navigation
- Reporting
Cons
- Sometimes it drops calls
- Phone calls per day/month
- Emails sent
- Smart views
- Demos Set quantity
- Allows me to work more leads at one time than if I wasn't using the platform
- Constant contact
- Allows management to review productivity and give statistical feedback to the team
They have always been very attentive and respond very quickly. We have been assigned a designated CX team member which adds a personal touch.
Better interface, easier to use


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