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Outreach is an amazing sales tool!
January 16, 2018

Outreach is an amazing sales tool!

Erik Pyykonen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

I wish there were more advanced tools, where I could tweak minor things myself without having to contact to Outreach team or request it be a future option. Overall the usability is great, we are able to train new employees within a day on how to use our outreach processes effectively/
Our sales team of 20 uses Outreach. It helps to connect with our remote sales team and keep up with everything each individual rep is doing. It also simplifies our entire sales process.
  • Call tracking - You can view your entire sales team's call activity very easily
  • Email tracking - You can view your entire sales team's email activity
  • Email sequencing - Create custom sequences to ensure your sales process is consistent
  • The soft dialer - Ability to record calls depending on area code, the ability to block numbers altogether
  • Mobile app - Currently using outreach on a mobile device is not a good experience
  • Outreach has singlehandedly enabled us to effectively manage a sales team remotely
  • We have seen a significant bump in our overall cold prospecting conversions
  • Outreach has saved our new reps from having to do a lot up front, they now just need to learn the basics of outreach in order to start selling our product
I have not used anything as robust as Outreach.
If you need to create consistency with your existing large sales team or create automation, this is a great tool. It works well with Salesforce and finally with Google calendar. This tool is not designed for large-scale email campaigning. Outreach will make any sort of client/prospect facing more efficient.