Outreach Review | TrustRadius

Usability

8

if I was sending a mass email to everyone, instead of targeting a particular customer it would be more usable.

Use Cases and Deployment Scope

Outreach is used in sales and marketing efforts to send emails and set a sequence.

Pros and Cons

works in the background
sets followup calls
keeps emails in one place

more detailed step-by step tuitorials

Return on Investment

It is nice to have it running in the background much like throwing a fishing net. Not sure on ROI as I do not pay for it so it is difficult to gage.

Alternatives Considered

None

Other Software Used

Salesforce App Cloud, MailTrack

Likelihood to Recommend

Best suited for Marketing, less for sales where we want to be more personalized.