Automate your Sales Process
Overall Satisfaction with Outreach
We use Outreach to correspond with prospects in our sales department. It makes it very easy to maintain the sales pipeline. We use email sequences and call sequences. It's very simple and automatic. Our sequences are made up for us. It makes the sales process very efficient.
Pros
- You can track if prospects have seen your emails to track engagement
- Keeps a well organized sales pipeline
- Tracks all sales activity very easily and clearly
Cons
- Sometimes calls drop and log out of the system
- Add a smart view that allows you to organize by engagement level!!! VERY IMPORTANT!!!
- Adding a way to mark prospects to a "hit list"
There are call and email reports. They track your communication, engagement, and connection levels. Very useful although I don't utilize them often in my particular role. The managers love them.
- Increased meetings. Higher engagement with prospects.
- It's nice to automatically know who to contact although sometimes it can seem random.
- There needs to be a smart view "hit list" of prospects you want to keep an eye on at all times.
I do not work with support in my role but I appreciate the emails that acknowledge any glitches and error corrections.


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