Good product
October 21, 2025

Good product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

For outbounding new opportunities. Mostly people using legacy recruiting technology, wanting more AI in their hiring process, or are currently doing everything manually.

They are often coming up toward the end of their contract for their current recruiting solution and are exploring which areas of their process they could improve.

I use the platform to reach out to prospects by calling, emailing, and linkedin by leveraging the sequences in Outreach.

Pros

  • Building custom sequences
  • Creating snippets
  • Organizing content

Cons

  • Having information properly flowing from other platforms and populating fields in Outreach
  • Building conditions within sequences and templates for specific use cases to have Outreach be more personalized.
  • Building out the calling capabilities and automating more tasks like calling and linkedin tasks
  • Inbound follow up
  • Nurturing leads
  • Souring outbound opportunities
  • Event follow up
System is filterable, permissionable, and can be organized.
I have not really leveraged these functions that much, but I do like to see how successful my sequences have been.
I found there are a few areas that are a little clicky like when having to resume a sequences after the sequence has failed, having to constantly correct custom fields when data doesn't transfer over properly.
I would say it's pretty comparable. I think Outreach is probably more robust and customizable.

Do you think Outreach delivers good value for the price?

Not sure

Are you happy with Outreach's feature set?

Yes

Did Outreach live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Outreach go as expected?

I wasn't involved with the implementation phase

Would you buy Outreach again?

Yes

It's great for automating email Outreach and building content for prospects.

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