Well-designed for aggregating alerts
March 01, 2020

Well-designed for aggregating alerts

Chris Denning | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

We use PagerDuty as the single point to aggregate all our alerts and fan out notifications to relevant staff via email and/or mobile app notifications.
  • Reliable
  • Focussed
  • US-centric, so UK SMS alerts are chargeable as international.
  • Easy to onboard new team members: one place to add them to all alerts.
AWS CloudWatch is the most important integration for us.
Not sure we've ever needed customer support.

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

Yes

Did implementation of PagerDuty go as expected?

Yes

Would you buy PagerDuty again?

Yes

Does exactly what we need it to, the international text charges is just a small gripe