Paligo the platform and Paligo the people are the real deal
August 25, 2023
Paligo the platform and Paligo the people are the real deal
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paligo
We needed to scale our efforts in documentation through content creation and process management, improve our offering to our user base, and manage translations. Paligo helped us address all these issues, and more. In terms of scope, our entire user base of approximately 5000 people will get direct access to the content we manage in Paligo. Internally we started to use Paligo through our Customer Success department, and now our product and development departments have become very familiar with this first class CCMS. Consequently, we are able to integrate content we create in Paligo into our own product, via very easy to use element attributes in Paligo. So now our user base can access our content via the internet, and our product. I have to say, our work was made very easy with the excellent, direct and proactive CS team (and more) of Paligo. This has been a very happy experience.
Pros
- Content creation
- Content management
- Content reuse
- Content versioning (this is a dream)
- Content translation
- Content presentation
- Customer support
Cons
- Paligo offers a comprehensive theme and style management editor, but you need to be a proficient user of CSS and associated to work this well.
- Access rights to content for normal users could be broadened.
- Workflow
- Versioning
- Translation
- Themed display
- We previously used two products to do the work we can manage in Paligo.
Do you think Paligo delivers good value for the price?
Yes
Are you happy with Paligo's feature set?
Yes
Did Paligo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paligo go as expected?
No
Would you buy Paligo again?
Yes
Comments
Please log in to join the conversation