Overall Satisfaction with PandaDoc
I currently use PandaDoc primarily to send Statements of Work, Change Request SOW's, Partner Agreements and mNDA's. It's great to have this templates in there in an adjustable fashion. I love that for the SOWs it calculates the cost for me, I simple input the number of dev, pm, QA, etc hours and it totals them all up at their various rates with fields for disocunting, etc. It's definitely allowed for faster and more fool proofed contracting! As a company, we are global, so we have several of these templates set up for our various countries at our various rates which is fantastic! We just have to make sure that our footers with links to Ts&Cs have the accurate country laws and such (an 'us' problem, not a PandaDoc. problem!). The user tracking features are definitely the differentiator between PandaDoc and other similar products. Very helpful to know if my contacts are opening their contracts and when. Unfortunately the auto-emails DO end up in spam, so the ability to send as a link in a personalized email is not just handy, but NECESSARY!
- User tracking for contacts / doc openings
- Customization of pre-loaded templates
- Collaboration on documents (with live updates!)
- Uploading various file formats for templates doesn't always work (i.e. docx, pdf, etc.). Sometimes only 1 will work (think it's PDF).
- Creating / editing custom fields is a major pain. Once done it's great, but jeez this should be more user friendly.
- Definitely has increased employee efficiency with the time saved creating documents
We don't use commenting, redlining or mobile signing very much, but the notifications are fantastic for tracking actions on our documents.
- We use pandadoc exclusively for sales and hiring contexts.
Do you think PandaDoc delivers good value for the price?
Not sure
Are you happy with PandaDoc's feature set?
Yes
Did PandaDoc live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PandaDoc go as expected?
I wasn't involved with the implementation phase
Would you buy PandaDoc again?
Yes