Item: Parallels Remote Application Server (Parallels RAS)
Rating: 9
Author: Verified User

Overall Satisfaction with Parallels Remote Application Server

Use Cases and Deployment Scope

We use the Parallels RAS throughout our entire organization. This allows us to work in locations other than our main office (at home or on the road). The RAS and its client provide a secure VPN for remote access.

Pros and Cons

Pros

Logging
Remote Access

Cons

Client download updates
Better built-in help

Return on Investment

When we have had internal firewall issues, this has proven to be beneficial.
Overall cost is fair.

Parallels RAS Simplicity

The Parallels Remote Application server has made it easy for clients on any device to access our VMs through remote desktop services. Aside from other PCs, I it works well on tablets and even smart phones.

Parallels RAS User Experience

This has worked across portable and mobile devices such as iPhone, Android phones, iPad tablets and Android tablets across our organization.

Parallel RAS Flexibility

We don't utilize multiple different hyper-converged infrastructures. We do user VMWare and it's seamless.

Parallels RAS Security

Having robust security is important. Through granular permission policies, multi-factor authentication, encryption, user access control, and Secure Sockets Layer (SSL) this has provided a solid foundation for us to feel comfortable in our implementation of Parallels Remote Application Server.

Support Rating

In the few times I have needed their assistance they have been extremely responsive and timely. Technicians have worked with my from beginning to end to ensure that my issues are fully resolved. And the time to get and work with support has been as fast I would have hoped. The customer support for non technical issues have also been very helpful.

Key Insights

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Other Software Used

Microsoft Office 365, QuickBooks Desktop Pro, SS&C Advent Axys

Likelihood to Recommend

Our user base is fairly small, as we only have 10 users. But by the looks of it, Parallels Remote Application Server has some robust features that would appeal to larger organizations with more granular control.

Comments

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Great at what it does for a great value.