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Parallels Remote Application Server and SMB: A great combination.
March 03, 2020

Parallels Remote Application Server and SMB: A great combination.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server

We use Parallels Remote Application Server to provide remote access for our agents and adjusters. Our line of business applications are on-premise so we needed a secure way to let them access it. We looked at Horizons and Zen but in the end we selected Parallels Remote Application Server for the flexibility and price.
  • It provides secure access via a wide range of clients and HTML5.
  • It provides flexibility in how to deploy applications and desktops.
  • Usability with Chromebooks was very poor for us.
  • It has let our agents and adjusters spend more time on the road selling and adjusting claims instead of being tied to their desks.
We have benefited from the simplicity of the Parallels Remote Application Server. Provisioning applications and entire desktops can be done in minutes.
HTML5 is handy because it allows staff to access Parallels Remote Application Server from a device where they might not have the full client installed (e.g. on a home PC).
Being able to virtualize our Parallels Remote Application Server instance means that we don't need bare metal to maintain. It also allows us to create VM templates for the publishing and gateway servers that make increasing capacity easier.
Service is relatively fast, but an online chat option for simple requests would make a big difference.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

  • Parallels Remote Application Server is well suited in a remote workplace environment where employees require access to LOB applications, either via a VPN or an SSL connection. Single applications or entire desktops can be deployed in minutes, and the whole infra is easily scalable.
  • Parallels Remote Application Server is not practical for mobile/tablet users simply because the desktop user experience doesn't translate to those platforms very well.