Why I've been using Parse.ly since 2014
July 29, 2020

Why I've been using Parse.ly since 2014

Phoebe Gavin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Parse.ly

We use Parsely to track user behavior across our site–specifically how many readers are finding our work, where they are coming from, and what they do after they land on our site. It's used by the entire company to understand the reach of our work, what we should be doing, and what we should stop doing. The tool is an invaluable tool for data-driven editorial decision making.
  • Well designed, intuitive interface.
  • Useful, easy to configure reports.
  • Amazing training and customer service.
  • Could do a better job of rolling out new features. New features don't get the fanfare and education they should.
  • Parsely is absolutely critical to our business. We were able to better allocate newsroom resources because we knew what worked and what didn't.
Parsely has the best UI, best reports, best real-time data, and the best historical data that I've used. I'd never go back to any of the tools I've used before.
Getting support from Parsely is so easy. They are super responsive and really go out of their way to make sure they get you to a solution you're happy with. In the rare event that what you need is impossible, they actually record your feedback and actually get it to the people who could act on it. I've even had them get back to me later to get more information about a feature I requested.

Do you think Parse.ly delivers good value for the price?

Yes

Are you happy with Parse.ly's feature set?

Yes

Did Parse.ly live up to sales and marketing promises?

Yes

Did implementation of Parse.ly go as expected?

I wasn't involved with the implementation phase

Would you buy Parse.ly again?

Yes

If you need to drive data adoption across your organization, Parsely's attractive, intuitive interface flattens the learning curve.