EASY TO USE
December 21, 2017

EASY TO USE

Jennifer Bohnenstiehl | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We pay 800 plus employees on top of benefit carrier feeds.

Pros

  • Their client service teams are great and they really take the time to get you to understand something you can tell they really care about the product and care that you maximize your system to the best of its ability.
  • We hire people through Paycom we don't have the applicant tracking set-up yet but it still easy to navigate through to hire someone and to start the background process very easy.
  • Pulling payroll is really easy but I hear its going to be even easier can't wait to learn.

Cons

  • Accrual reports and accrual form 6 needs to be better.
  • Pushing benefits can be tricky and FMLA is challenging
  • I have one negative and that's because our PTO policy is different and Paycom can't support it and that's why it was hard to pull reports.
  • Easy to use less man power to do benefits and payroll.
ADP was hard to use not user friendly at all.
The Paycom team, in general, are very knowledgeable and very passionate about your system and very helpful. Shout out to Grant and Alli Muller I just met Lexi she's good as well Spencer and Bethany have gone above and beyond as well. We just have an overall great team we can get ahold of.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Review reminders
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Not Rated
Line-of sight-visibility
Not Rated
10.0
Notifications and Alerts
10

Comments

  • Lanie James | TrustRadius Reviewer
    Lanie James
    commented 8 years ago
    Jennifer, we really appreciate your review and feedback on the system. Please reach out to us if you need anything.

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