Paycom is as good as having another team member
October 05, 2021

Paycom is as good as having another team member

Cory Christensen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Over the course of our 10-year relationship with Paycom, while I started with just payroll, I now use all modules, with Paycom functioning as my complete HRIS. While the main utilization rests with HR and accounting, the system is used companywide in various capacities. Paycom allows our company to house and store a multitude of functions in one safe, organized, customized space. Paycom is a great TPA for ACA, COBRA, and tax compliance needs as well. While my internal team is my right hand, Paycom is my left hand; it helps me ensure our benefits, compensation, performance management, talent acquisition, training and development, and compliance needs are all being adequately handled.

Pros

  • Customization.
  • Day-to-day account service.
  • System updates.
  • Support tools.

Cons

  • There are occasional hiccups in user interfaces.
  • I wish not all of the trainings were cartoon animated.
  • Saved time.
  • Reduced admin costs.
  • Increased user access to baseline HR and company info.
  • One-stop shop tool helps employees know where to go.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

I think Paycom is great for a range of business sizes and needs due to its customizable, use-anywhere setup. Having an app for people to use is always very helpful as well, though I do wish it had full-scale capacity.

Paycom Feature Ratings

8.1
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
9.0
Individual goal setting
9
Performance tracking
9
8.3
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
9
Notifications and Alerts
8

Comments

  • Peyton VanCuren | TrustRadius Reviewer
    Peyton VanCuren
    (Vendor Representative) commented 3 years ago
    Thank you for the 5-star review, Cory! We’re thrilled that our easy-to-use software has streamlined your payroll and HR processes. If you have any additional feedback, please reach out to your dedicated specialist or our team at feedback@paycomonline.com.

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