Overall Satisfaction with Paycom
I am the sole employee of an LLC [that] uses Paycom's online software to self-manage payroll and to access the automatically-generated reports relating to wages and payroll taxes paid.
- Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
- Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
- Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
- Received thorough personal instruction/training on the use of the online software program.
- Unsure if this is feasible, but when I once processed my payroll late as a result of a death in the family, I would have preferred the option of simply receiving my pay late vs. paying a fee to expedite payroll.
- Employee self-management of payroll and personal information reduces administrative costs and errors - it is more efficient, accurate, and cost-effective.
- The extraordinary level of customer service provided is a guaranteed time-saver in that a rapid response and resolution are provided when a question or issue arises.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes