Success with Paycom
September 17, 2025

Success with Paycom

Jackson Gilbreath | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use the wide product suite, from On-boarding to retirement or termination. Currently we launched IWant to employees to have a better understanding of Paycom and it processes. They have taken to it well and time and resources have been currently raised for HR. For our employees who punch in and out daily, IWant has aided them in their questions as well. Overall IWant has been a very good help in freshening up resources for the Hr team

Pros

  • Payroll
  • Time Management
  • Compensation Management
  • Benefits

Cons

  • Merit Increases
  • Merit Matrix
  • Expense reimbursement
  • Automation of reports
  • IWant
  • Benefits
Paycom offers a more wholly comprehensive suite of products. One thing that I always like is that all the modules function similar to each other. You have to build a template, then attach that to another template to complete your goal. I like that this process is spread throughout the system and everything flows.
Schedules reports aid and assist a lot of our teams with their time specific reports. Our monthly reporting has been a struggle for understanding our analytics and getting information sent out on time, the reporting system offered by Paycom has greatly aided this. We use it daily and will continue to.
We are able to predict employee needs a lot better and it saves HR time and resources to get answers on a timely schedule.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Very good for day to day employee management with time tracking, approve my check and benefits. Employees have had issues with previous provider when it comes to these things. Paycom is not as favorable for some gov and compliance things. Sometimes we struggle with getting paperwork and paperwork submitted. Thanks

Paycom Feature Ratings

8.7
Employee demographic data
10
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
7
9.6
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
8
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.5
Candidate search
9
Candidate development
8
10.0
New hire portal
10
Manager tracking tools
10
8.0
Individual goal setting
8
Performance tracking
8
8.9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 4 months ago
    Jackson thank you for sharing your experience using Paycoms comprehensive suite of products and the impact our new command drive AI engine IWant has had on your organization. Were thrilled to hear that IWant has empowered your HR team to work smarter not harder by providing instant and accurate answers.  Were proud to be a part of your organizations success and look forward to continuing to support your growth and efficiency. Thank you for your advocacy

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