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Some good, some bad, a lot of limitations
Updated November 30, 2022

Some good, some bad, a lot of limitations

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycor

We use Paycor for our entire organization. We use the payroll, time, time off, HR and benefits modules.
  • Payroll works well
  • Easy to use
  • Intuitive
  • Many features are limited or have needless limitations
  • Not very flexible or customizable
  • Reporting functions are very limited and need a lot of improvement
  • A surprising amount of manual steps are needed
  • Having everything integrated in one system has been a help, saves time and duplication
  • Having to do so many manual tasks to accomplish things reduces much of the efficiency of having the system
  • The lack of good reporting uses a lot of time manually manipulating information in Excel because you cant build reports with the information needed
Our HR and/or payroll team has not had any measurable time savings. - We have saved time using Paycor for some functions and having everything integrated, however that savings has been offset by the limitations with the Paycor system.
In general it is easy to use however some functions are poorly implemented or require manual steps.
We previously used Sage HRMS in conjunction Paycor payroll, and homegrown time and benefits modules. These were better in some ways and worse in some ways. We had hoped having everything integrated would greatly increase our productivity, and it has to a point.
Paycor seems suitable for small companies with limited needs and limited customization. The payroll module works well but all the other modules have a lot of limitations.

Paycor Feature Ratings

6.0
Employee demographic data
7
Employment history
4
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
Not Rated
Organization and location management
7
7.5
Pay calculation
8
Benefit plan administration
6
Direct deposit files
8
Salary revision and increment management
8
4.3
Approval workflow
3
Balance details
5
Annual carry-forward and encashment
5
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Not Rated
Tracking of all physical assets
Not Rated
1.0
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paycor

6 - HR, Payroll
It is a web site so does not need support, just users.

Paycor Support

Difficult to get a hold of, then difficult to get a knowledgeable support person. Then very poor follow up.
ProsCons
None
Slow Resolution
Poor followup
Less knowledgeable
Not kept informed
Escalation required
Difficult to get immediate help
Slow Initial Response
No, but I am not aware of any premium support.