We love (and trust!) Paycor!
August 05, 2021
We love (and trust!) Paycor!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- HR, Benefits Administration & ACA
- Onboarding Software
- Learning Management System
- Scheduling
- Time & Attendance
- Payroll & Tax Software
- Reporting & Analytics
Overall Satisfaction with Paycor
Paycor is our company's HRIS. We use it as our central employee files, automated performance reviews and compensation management, coaching, feedback, tax and policy documents, employee handbook, job descriptions, payroll, benefits and employee recognition. Paycor has streamlined a lot of our processes, automated a lot of our processes and significantly reduced administrative burden.
- The Feedback Center. If you are using a feature of the product and think to yourself, "I wish it did this....", you can go to the feedback center where Paycor uses your suggestions to develop product updates! It is excellent that they listen to their customer base this way.
- The system is clean, attractive and very easy to use!
- The HR Expert Team is AMAZING. I rely on them any time I am in doubt about something and feel immediately reassured once speaking with their professional team.
- I would love to see the employee side of the Paycor experience customized with the company's branding.
- Customer Service struggles often. If you need quick, immediate assistance you can usually get it but if an issue needs to be researched, they may not get back to you in a timely fashion and sometimes requires significant follow-up.
- Implementation fees for new features are high. Once you have the system, I do not know that it should cost as much as it does to implement new features.
Do you think Paycor delivers good value for the price?
Yes
Are you happy with Paycor's feature set?
Yes
Did Paycor live up to sales and marketing promises?
Yes
Did implementation of Paycor go as expected?
No
Would you buy Paycor again?
Yes
- We have reduced the administrative burden on the HR Team
Our HR and/or payroll team has saved 1-25 hours per month.
Our experience with Paychex was a MESS. I would never go back and consider Paycor to be a massive upgrade.
I found usability and features to be similar to ADP but I prefer Paycor to ADP. ADP often messed up deductions such as child support, taxes and garnishments.
I found usability and features to be similar to ADP but I prefer Paycor to ADP. ADP often messed up deductions such as child support, taxes and garnishments.