Good for the price and for smaller companies
Overall Satisfaction with Paycor
I am an HR department of 1. When I was hired into my new role in my new company I moved us to Paycor after having a positive Paycor experience at my prior employer.
We use Paycor for pretty much all things HR - employee digital files, signing policies and other documents, tax reporting, time keeping, job costing, Payroll, compensation management, surveys/engagement, evals/objectives, recognitions, recruiting (through Paycor/JazzHR), and performance management items. I think the only piece of Paycor we have that we aren't using is the LMS, Paths.
We use Paycor for pretty much all things HR - employee digital files, signing policies and other documents, tax reporting, time keeping, job costing, Payroll, compensation management, surveys/engagement, evals/objectives, recognitions, recruiting (through Paycor/JazzHR), and performance management items. I think the only piece of Paycor we have that we aren't using is the LMS, Paths.
Pros
- Digital compliance, document signing and workflows
- Managing the recruiting from job posting to hire
Cons
- Customer service chat is mixed bag and I usually work out my own answers on higher level configuration issues, before I get a right answer from Paycor.
- Being fully transparent about add on costs.
- Meeting their promised implementation expectations.
- It has freed me up to do more of the fun things we wanted to do in HR, outside of basic policy/evals/Payroll.
- It has challenged my brain and learning. It's both frustrating and empowering to be able to configure the system when Paycor can't.
Our HR and/or payroll team has saved time, but I'm not sure how much. - I don't have a great "before" metric bc I was only here for 3 months before starting the implementation/data gathering/etc. to launch Paycor. My first year here was very eventful but the extraction and migration took up to 70 hours per week due to bad mapping and the need for audits. I also had to re-set up things that had been set up by our implementation consultant not to our intention. All that aside, the system itself works great and meets our needs 95% of the time.
- Heartland Payroll+
Paycor is a little more expensive and a little more unwieldy but offers SOOOO much more for the money.
Do you think Paycor delivers good value for the price?
Yes
Are you happy with Paycor's feature set?
Yes
Did Paycor live up to sales and marketing promises?
No
Did implementation of Paycor go as expected?
No
Would you buy Paycor again?
Yes


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