Great first HRIS
July 18, 2025

Great first HRIS

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting & ATS
  • Onboarding Software
  • Scheduling
  • Time & Attendance
  • Payroll & Tax Software
  • HR, Benefits Administration & ACA
  • Reporting & Analytics

Overall Satisfaction with Paycor

Onboarding and workforce management were a massive issue for our company as we did not have an HRIS before Paycor. We have used it for both of those elements, in addition to performance management, time tracking, payroll, expense management, and recruiting. We use the software every day for workforce management and it has made a massive difference in the way we work in our HR and Payroll departments.

Pros

  • Paycor is nearly a one-stop shop for all HR needs
  • Basic HCM is easy to use
  • Always trying to improve their features
  • Recruiting module has been great and customizable for our needs

Cons

  • Customer support team is not great
  • Can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items that have been bolted on post-creation
  • One location for employee records has made workforce management much easier
  • Onboarding is now one easy continuous process
  • Overall has reduced the amount of administrative work HR has needed to manually complete
Paycor's HCM is generally easy to use, and does what you would expect. The reason it is not a ten is because of the mentioned issues regarding the customer support. If thing's are not functioning as they should, it can take a long time to get a resolution, and I am likely to know as much as the customer support advocate in terms of options for solutions. Overall, still a good product though
Our Sales Representative Jacob was the driving factor for choosing Paycor. He was upfront about Paycor's issues with Customer Support and what steps were taken to correct the issues. It also seemed to be well-established as a company and reliable, with a reasonable price.

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

No

Would you buy Paycor again?

Yes

We use Paycor every day for things like onboarding, but there are a lot of attachments with Paycor that make it nearly a one-stop shop, which is great. I have found some of their resource tools excellent for solving quick, simple problems. For basic HCM, it is fairly easy to use as well. They are always adjusting their features and seem to be interested in always creating a better user experience. Their recruiting module has been great and customizable for our needs.
Onboarding and workforce management was a massive issue for our company as we did not have an HRIS beforehand. Both pieces have made it much easier to have a set onboarding process with the hiring managers involved at the right stages and with all the right documentation. It has been wonderful.
Paycor's customer support team is not great. I find myself in situations where I know as much as, or more than, their support advocates. This makes it challenging when I am working through a very complex problem and cannot find someone who can assist. If you are not tech savvy and have a hard time learning software on your own, Paycor may be hard to work with.

Paycor Feature Ratings

Payroll Management
9.2
Pay calculation
8
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
10

Comments

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