Great system, needs improvement for contractors
March 27, 2023
Great system, needs improvement for contractors
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
Paylocity is our HRIS, payroll, and benefits administration system. We use Paylocity for payroll processing, tax filings, benefit administration (including EDI feeds to carriers), ACA reporting, and collection of employee new hire paperwork.
- Interface is easy to use for administrators
- Paylocity continually works toward upgrading their system and providing additional options for employees and administrators. You receive the benefit of these upgrades without additional charges.
- In my experience, tax amendments take a painfully long time and often times require follow-up
- Support staff don't have a lot of depth of knowledge in payroll and benefit concepts, and following their advice can lead you down the wrong path from time to time.
- In my opinion, tax deadlines are completely unreasonable for administrative staff. As an example, year end tax forms sometimes have to be reviewed and approved by the first business day of the new tax year (depending on what day of the week the year ends) and if you don't have changes in, you incur amendment fees and have to issue corrected tax forms. It's great that they publish tax forms early for employees, but it creates an unnecessary burden on the administrative staff of Paylocity clients.
- Better data-driven decision making
- Reduction in number of support staff necessary in HR/payroll
Payroll automation has made it possible for us to add additional services for our employees without adding additional HR/payroll staff. As a construction company, we have a relatively complex need for job costing capabilities and unfortunately the Paylocity system is not yet sophisticated enough to accommodate the job costing needs that we have. In addition, the approval workflows on time off require a one-to-one relationship between employee and supervisor, which is nearly impossible when you have employees that transitioning from job to job (and therefore supervisor to supervisor) frequently. Because of these issues, we have not been able to automate timekeeping, expense reimbursements, time off approvals, or scheduling.
We do not use these features.
We were only with Paychex for a year before switching to Paylocity. Paylocity has been a much better partner for us.
Do you think Paylocity delivers good value for the price?
Not sure
Are you happy with Paylocity's feature set?
No
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes