Make Complex Payroll Super Easy
Updated September 15, 2025

Make Complex Payroll Super Easy

Marietta Crane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use it for payroll and HR. It works especially well for hospitality because we have many departments and many wage codes and many job codes because our employees work in different departments doing different jobs at different payrates on any given day. We also use it for employees to sign up for benefits, which saves HR a lot of time.

Pros

  • It allows us to track employees' time based on different departments, wage codes, job codes and payrates.
  • It makes it very easy for employees to sign up for their benefits during open enrollment.
  • Customer service is very responsive and helpful.
  • Reporting is very robust.

Cons

  • I have no suggestions for improvements. I love Paylocity as it is.
  • Much less time spent on open enrollment
We don't use the automation feature.
Not much. We are using Community, but because it is designed for only hourly employees and their managers and is not designed for salaried managers who never log into Paylocity, salaried managers miss out on notifications posted on Community. Also, the folks who do log into Paylocity need to notice the little red dot to alert them to a new posting in Community. It would be nice to have an alert sent to employees' email addresses when there is a new posting on Community. The salaried managers, especially, do not have to time to log into Paylocity every day to check on posts, and they don't want to activate notifications because then their email box gets clogged with tons of notifications every day.
It is extremely intuitive, and customer service is very responsive.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Very well suited for complex payrolls with the same employee having different departments, wage codes, job codes and pay rates.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
7
Report builder
10
Pre-built reports
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Corporate goal setting
4
Individual goal setting
10
Performance tracking
10

Using Paylocity

350 - All of our staff use Paylocity
5 - Payroll accountants, HR administrators
  • Payroll
  • On-boarding
  • Benefits enrollment
  • Scheduling
  • Recruitment

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