A useful all-in-one system, but it has a lot of problems.
Updated February 15, 2024

A useful all-in-one system, but it has a lot of problems.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We used Paylocity as an HRIS, ATS, LMS, and for payroll.
  • I don't think it does anything particularly well.
  • In my opinion architecture and interface are poorly designed and confusing, particularly in HR and payroll.
  • I feel the LMS is underpowered and simplistic.
  • My experience with customer support is lackluster. Some reps and help articles are helpful, while others are not.
  • There's no proxy function. As an admin, I should be able to proxy as another user. This is a basic function that is missing.
  • Well, it's better than not having an HRIS, but I can't provide an accurate ROI.
I feel automation could be better. Something as simple as Onboarding and LMS admin still involves too many manual steps.
The surveys are helpful, though, as with other modules, I feel the interface is underpowered and too complicated.
Both Workday and Namely are better. I was not involved in the selection of Paylocity for my business.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

No

It's an all-in-one system, which has certain advantages.

Paylocity Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
2
Organizational charting
6
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
8
Update personal information
1
View job history
1
View company policy documentation
1
Employee recognition
3
Tracking of all physical assets
Not Rated
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
6
Manager tracking tools
2
Corporate goal setting
Not Rated
Individual goal setting
2
Line-of sight-visibility
2
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated