Item: Paylocity
Rating: 10
Author: Madison Mason

Use Cases and Deployment Scope

I manage over 80 companies in our company set and process payroll for 40 of those companies. Previously, our company used a payroll processor that was simply just for payroll. With Paylocity, we are able to streamline all HR needs. We love that recruiting, onboarding, payroll and performance are all accessible with one login.

Pros and Cons

Customer Service
Problem Solving
Easy to Read Reports
Intuitive Software

GL Mapping
Notifying Users Prior to Updates Occurring
Employees working at multiple locations affecting ACA numbers

Return on Investment

Reduction in payroll errors
Consistency when it comes to onboarding new employees
Easier to find needed data with reporting

Paylocity Automated Processes

Paylocity's automation tools definitely cut down on time spent reviewing and processing payroll. Paylocity takes calculating and submitting taxes out of the hands of the on-site processor. This leaves more time for other HR needs such as updating job postings and managing outstanding onboarding packets. Paylocity allows supervisors to easily approve timecards so they are able to focus more on performance reviews and job retention/employee happiness.

Paylocity Employee Engagement

The community tab allows us to see work anniversaries. We do not utilize the other tools as they are not needed for our organization at this time. However, once we are a few more years into using Paylocity, I could see them becoming more used in the organization as we grow.

Alternatives Considered

PayCore Payment Gateway & Virtual POS, Entrata and Bullhorn for Salesforce

Paylocity works best for our organization because of the way to lumps all HR tools into one software. It makes daily work so much easier for our on-site employees. Having one login for all HR needs is a huge plus. Paylocity's knowledge base helps employees utilize and learn all tools needed to be proficient in using the software. Other software did not have such ease of use for our employees.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Likelihood to Recommend

Paylocity has stellar customer service. Whenever we call in we never wait more than a few minutes to connect to a real representative who is knowledgeable and can address our concerns and needs. When working with other payroll/HR software, customer service wait time has been over 45 minutes. As a CS user, being able to easily toggle between companies is ideal. I assist our locations with their needs on a daily basis. It takes no time to hop from one location to another in cases of back to back calls.

Paylocity is an all in one HR software and it works!

Overall Satisfaction with Paylocity