Glowing Review from a Happy HR Manager!!!
January 03, 2025

Glowing Review from a Happy HR Manager!!!

Todd Neal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for Payroll, Time and Labor, Performance Improvement and various everyday HR needs.

Pros

  • Payroll
  • Customer Service
  • Time and Labor functionality

Cons

  • No feedback at this point. They have done a great job!!!
  • Reduced time expenditures
  • Reduced errors
  • More consistent processes
Automations with Payroll and time and labor have been "game changers" for our organization!!! We plan to explore more time saving measures as we move forward in 2025.
These are tools we plan to explore more in 2025.
Paylocity has been a "breath of fresh air" for our organization!!! The Customer Service is what sets this company apart from others who do similar services. We explored 4 different companies offering almost exactly the same thing as Paylocity. Paylocity came out on top simply because they genuinely care at every level of the organization. I have interacted with Senior leadership with some challenges and well as my Sales rep and many customer services reps. Literally every interaction over the last year has been positive!!! I cannot say that about many organizations that I deal with as an HR Manager.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity does an outstanding job with customer service support when there is an issue. They are pleasant and professional on the phone!

Paylocity Feature Ratings

Employee demographic data
9
Compliance data (COBRA, OSHA, etc.)
8
Off-cycle/On-Demand payment
9
Direct deposit files
9
Balance details
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Report builder
9
Pre-built reports
8
Performance plans
8
Performance improvement plans
8
New hire portal
8
Job Requisition Management
8
Company Website Posting
8
Job Search Site Posting
7
Applicant Tracking
7
Notifications and Alerts
9

Comments

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