Paylocity - a great resource and value
May 05, 2025

Paylocity - a great resource and value

Karen Schuster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We utilize Paylocity for timekeeping, processing payroll, streamlining recruitment, assessing employee engagement and managing HR documentation and compliance. We are a small organization that does not have an HR department or dedicated HR specialist. Paylocity's systems provides access to best practices and resources that ensure our HR operations are not only efficient and compliant but can also enhance the employee experience.

Pros

  • The user interface for payroll processing is simple and intuitive.
  • Onboarding is VERY thorough. It established a high level of confidence for using the system from the start.
  • Customer service is excellent. And, the Knowledge Base is great for answering most questions independently.

Cons

  • I struggle with the "disconnect" between HR and Time & Labor, where it seems I must enter the same information in two modules.
  • Too many report options; it can be difficult to discern which report to use.
  • More consistent processes
  • Reduced costs
  • Better workforce engagement
Paylocity has enabled us to empower employees to manage their personal information and timekeeping, which creates administrative efficiencies and improves the integrity of data. Core processes have also improved recruitment processes by both bringing down the costs, streamlining the process and providing greater consistency for onboarding.
We are just starting to use these features, but enjoy having the communication embedded in our HR platform. Additionally, the survey library is a great resource.
Paylocity is more user friendly, has more/better functionality and excellent customer service.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

It appears Paylocity is well suited for companies of all sizes. We are a small company (25 employees) and find pricing to be very reasonable. Their consultative approach and excellent customer service is also well-suited for smaller organizations that do not have HR and payroll processing expertise in-house. The digital storage and communication capabilities are useful for multi-site and/or remote employees.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
10
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
10

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