Paylocity Review
July 11, 2025

Paylocity Review

Dorothy Cummings | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

So we use it for HR, we use it for payroll processing. We use it for time and labor and we recently started using it for recruiting. It addresses our recruiting needs. It helps us to be more efficient from an HR perspective, payroll processing, it's more seamless. And now with the recent transition to Paylocity recruiting, it helps us to have, one of the biggest advantages is it's a seamless transition from hire to onboarding.

Pros

  • I do like the enhancements that are made and how we receive communication about what those enhancements are. And we are given opportunities if we want it to be early adopters and the communication and the training around those changes that are being made. The support when you're implementing a new module like Paylocity recruiting for example, and setting up the various templates, the implementation team was readily available to help us to seamlessly guide us through that process so that the system would be up and ready and we could focus more on training and development and making sure our people were ready to use the system.

Cons

  • I would have to say that I don't know necessarily that the product itself has flaws. I think that the flaws may be more related to the people that are frontline in terms of supporting it. They don't know the system well enough to be able to help us navigate. Because my expectation is when we come to the table with a Paylocity representative, we're sharing with you what our business, how we operate our business, and the expectation is that you understand the Paylocity system so that we can bring those two together and come up with a solution. And I think that's where there is a gap for us. We expect the support that we get to know the system well enough, but there have been a number of occasions where that has not been the case.
  • All of the above, the data is readily available so that we can actually see what our turnover ratio is or the data that we need to make decisions. So I think overall it made our process a bit more seamless. There are training that's readily available that we can deploy to our employees as opposed to creating it and it's customizable so we can add things to it that is specific to our organization and just build on to what's already there.
Well, it's made it so that we could spend less time on doing the things that we expect the system to do and more things on operating our gyms, which is what we are in the business of doing.
Well, it's made it the process communicating with employees we're seamless, we have a broader reach, we're not expecting or depending on our employees to read their emails, they can actually get the notification immediately through Paylocity.
I would give it that overall rating because we implemented in 2023 and so although that may feel like a lot of time, it still is, we still have a lot to learn and so I'm optimistic that as we learn more that rating will increase.
Well, one of the things that make our organization unique is many of our employees have multiple jobs and so we really needed a platform that could accommodate that and that was something that many other platforms, either their ability to accommodate that was very rigid and that we had to do it a certain way, whereas there was a little bit more flexibility and options with Paylocity.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Well suited. So with seamless integrations, other platforms like Employee Navigator, recruiting, as I mentioned, the ability to be able to seamlessly find employee-based information. And just the ease of use in terms of making employee-based changes with the HR actions and the workflows.

Paylocity Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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